COVID-19 Resource Page

The City of Clinton remains committed to serving our citizens. We continue to monitor the situation and follow the advice of public health officials as it relates to COVID-19. We are asking our citizens to comply with the guidance and regulations being issued by public health agencies and public officials.

Important Phone Numbers:

Sampson County Health Department COVID-19 direct line (910) 490-1056

State of NC COVID-19 Call Center at 866-462-3821

NC 211 Hotline for general inquiries regarding state agencies Dial 211

Hope4NC Mental Health Hotline 855-587-3463

Public Health Information:

North Carolina Department of Health and Human Services

Sampson County COVID-19 Resource Page

Centers for Disease Control and Prevention

Sampson Regional Medical Center

What the City is Doing

The City provides many essential government services to our citizens and keeping those services up and running is our highest priority. Along with Sampson County and municipalities across the state, the City of Clinton has declared a state of emergency as an administrative measure that will allow us to more effectively respond as situation unfolds and best serve our citizens.

Service Adjustments
- Access to our facilities is limited. We strongly encourage citizens to please reach out to us remotely for service needs. Many issues can be handled by phone, online, or by email. City Staff Directory.
- The City has relaxed utility billing and collection practices in accordance with Executive Orders. Service disconnections for non-payment and late fees have been resumed but generous payment arrangements are available to all accounts (see below for utility assistance programs).
- Utility billing customers can safely receive services using the drive through at City Hall.
- Some athletics have have limited training and practice and other seasons are scheduled to begin in the fall (Contact Recreation for Details)
- Parks & playgrounds are open
- Recreation centers are open at limited capacity for exercise and skills practice
- Pool season is over at Royal Lane Pool
- Limited city facilities are available for public rentals including picnic shelter rentals
- Square Fair (BBQ Cookoff) has been cancelled
- Christmas in the City will feature modified celebrations for 2020
Protecting Our Workplace
- We continue to refine ways to limit interpersonal contact while still providing a high level of service to citizens. Citizens are encouraged to reach out to us remotely for service needs
- We are keeping City employees informed with the latest information from public health officials
- We are encouraging good hygiene practices in the workplace and enhancing cleaning practices at City facilities
- We have established employee screening protocols and remove employees from the workplace if they are showing symptoms consistent with COVID-19
- We have implemented flexible use of sick and vacation time and options for remote work when possible
- We have limited in person meetings among staff

COVID-19 Scams

Unfortunately, COVID-19 related scams are already popping up. Tips on avoiding and reporting COVID-19 scams can be found on NC Attorney General’s website and the US Justice Department website.

US Justice Department COVID-19 Page

NC Attorney General